Your order will be
shipped UPS whenever possible, unless you request a different method of
shipment. Maximum 150lbs per carton.
UPS
2nd day air.......
Air freight via
UPS. It is a guaranteed 2-day delivery not including Saturday or Sunday.
UPS
Next day air.....
Air Freight via
UPS. It is a guaranteed 1-day delivery not including Sunday.
RPS.........................
Roadway Parcel
Service is similar to UPS with a maximum weight of 150 per carton.
Express Mail............
Air freight via US
Postal Service. Guaranteed next day delivery not including Sunday.
Air
Freight................
Air freight via
Federal Express, Emery Express, AirBorne and other independent air cargo
service. Normally next day service. Extra cost for Saturday delivery. No
Sunday deliveries.
Truck.......................
When shipping
loadcells and other parts by truck specify shipping class as SCALES NOI
CLASS 85.
RETURN POLICY
All merchandise must be authorized prior to
return. No return will be accepted without a Return Authorization
Number, except for warranties.
If the wrong part was ordered:
1.
A
20% restocking charge plus shipping charges will apply.
2.
The merchandise being returned must be
returned within 2 weeks of original shipping date.
3.
The merchandise being returned must be
unused and received in new condition. If merchandise appears to have
been used or received in poor or damaged condition, a refurbishing
charge will be applied before credit is given.
If the wrong part was shipped:
1.
The
correct merchandise will be shipped at once.
2.
Full credit will be issued upon return
of incorrect merchandise.
DAMAGED IN SHIPMENT
Merchandise that has been damaged in
shipment must be reported to the freight carrier immediately.
Do not return the merchandise until after the freight carrier has
inspected the damage. Keep all the original packaging material for the
inspection. The freight carrier will not honor a claim for damage if the
merchandise is not as you received it.
After the freight carrier has inspected the damage and has given us
approval, we will give you a Return Authorization Number.
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